Privacy Policy

Last updated: August 25, 2026

Information We Collect

We collect information to provide and improve our educational services:

  • Account information: name, email address, institutional affiliation, and credentials you provide during registration.
  • Usage data: pages visited, features used, session duration, browser type, and device identifiers.
  • Lab activity: lab completion records, scores, code submissions, and progress tracking data within learning environments.

How We Use Your Information

  • Platform operation: to deliver courses, manage accounts, and process authentication.
  • Personalization: to tailor learning paths, recommend content, and adapt difficulty levels.
  • Analytics: to understand usage patterns, improve course design, and enhance platform performance.

Information Sharing

  • We never sell your personal data to third parties.
  • Service providers: we share data with trusted vendors (hosting, email delivery, analytics) under strict confidentiality agreements.
  • Legal requirements: we may disclose information when required by law, court order, or to protect the rights and safety of our users and platform.

Data Security

  • Encryption: all data is encrypted in transit (TLS 1.3) and at rest (AES-256).
  • Access controls: role-based access, multi-factor authentication for administrative functions, and regular security audits.

Data Retention

  • Account data: retained for the lifetime of your account and up to 30 days after deletion.
  • Lab data: retained for 12 months after course completion for reference and certification purposes.
  • Analytics: anonymized usage data may be retained indefinitely for aggregate insights.

Your Rights

  • Access: request a copy of all personal data we hold about you.
  • Correction: request corrections to inaccurate or incomplete data.
  • Deletion: request deletion of your personal data, subject to legal retention obligations.
  • Portability: receive your data in a structured, machine-readable format.

Cookies and Tracking

We use essential cookies for authentication and session management. Analytics cookies help us understand how you use the platform. You can manage cookie preferences through your browser settings. We do not use third-party advertising trackers.

Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or platform notification at least 30 days before they take effect. The "Last updated" date at the top reflects the most recent revision.

Contact Us

For questions about this policy or to exercise your data rights, contact our privacy team at privacy@xpertclass.academy.